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Job Details

 
TRTAD2263 - Business Quality Assurance Team Lead
Referencebs/df0c89fa/00019778
EmployerRBS
SectorInvestment Banking
SalaryNegotiable
Town/CityLondon - UK
LocationsSouth East
Contract TypePermanent
Date Posted19/02/2010 21:24:00
Apply Now http://www.rbs.jobs/RbsgExp01/?newms=jj&id=59962

 
Job Description

Closing Date: 5 th March 2010



Job Description

Team Structure:

·           Total team size 5 in Rates Implementation Team (London)-   The successful candidate will manage the BQA Analysts-

 

Team Function and responsibilities

  • Primary responsibility is to improve Business satisfaction of the software delivered through quality and process initiatives within Technology and to increase the effectiveness and reduce the inefficiencies of User Acceptance-
  • The successful candidate will be required to lead a team of Business Quality Assurance Analysts- The team will be responsible for ensuring 'best practice' in the software delivery process, monitoring and improving the process as required-   They will be required to define and agree upon the standards and procedures for software delivery and to ensure that they are followed-
  • Business knowledge is a must so that they can take on responsibility for understanding the full Business Requirements and coordinate with the offshore test teams to ensure the test packs are enriched with the right level of Business Test Requirements for the IT testing phases-  
  • Define a formal User Acceptance Test Approach or ensure one is in place and provide User Acceptance day to day support-   These tasks are key to ensuring the resources are available in the Business to participate in the User Acceptance testing and securing a timely Business Test Signoff-
  • Involve the Business in the User Acceptance Plan providing Release Notes are 'fit for purpose' i-e- can be understood by the Business who will undertake the User Acceptance-
  • Work closely with the Project Managers and/or Development Teams, Offshore Test Teams, Environments and other non Rates teams to ensure that impacts to their applications are clearly communicated providing them with the opportunity to regression test and undertake specific functional tests as required-
  • During User Acceptance they will ensure that all issues are clearly recorded and understood and that the offshore test teams are familiarised with these issue giving them the opportunity to update their test packs to cover new scenarios-  
  • They will also need to ensure that the offshore test teams are given the opportunity to retest fixes before they are applied to UAT-
  • They will initiate and contribute to process improvements in all areas of the SDLC for all applications and will encourage the use of reviews and common standards and use of tools within the SDLC-


    Requirements

    Business Knowledge

    ·           Proven track record of working as a Business Analyst   or Test Analyst in the Financial Banking Industry

    ·           Ideally 5+ years experience in a financial environment (preferably derivatives trading), although willing to also consider candidates with less experience if   their Technical experience is very strong and there is a desire to learn the business-

    Technical knowledge

    ·           Good understanding of the required technical platforms, including UNIX, Shell Scripts, Perl, Sybase, XML based messaging, Web Based and GRID Technologies- -NET

    ·           Experience of testing and coordinating testing in an investment banking environment with complex intersystem dependencies

    • Strong knowledge of Configuration Management and Version Control
    • Strong understanding of   Quality Assurance and how it is achieved across the SDLC

     

    Additional Useful Skills:

    ·           Experience of organising and supporting User Acceptance in a complex banking environment

    ·           Knowledge of Release and Change Management functions


      Responsibilities

      Role specific responsibilities

      ·           Organise resources to provide Day to day coordination with the Developers, Test Teams, Project Managers and Business on the status of development delivery, IT test progress in relation to the Business Test Requirements

      ·           Ensure BQA's can work across multiple Business Groups, Applications and Technologies as required by the Release profile

      ·           Coordinate with the environments team to ensure the Environment Map has factored in all the upcoming testing both IT and Business and the Configuration Management for each stream is accurate-

      ·           Understand if there are training requirements for the Business teams and coordinating the training as required-

      ·           Identify and manage gaps in the Business Test Requirements to ensure these are incorporated into the offshore test teams test packs for future test cycles

      • Provide key stakeholder reporting on test progress, test constraints and impacts
      • Continually review the process and initiate and contribute to process improvement for all applications


        The Individual

        ·           Team player

        ·           Self Driven

        ·           Excellent communication planning and organisational skills

        ·           Enjoys managing and coordinating complex setups and finding effective solutions

        ·           Proactive takes ownership and escalates when required

        ·           Ability to remain calm, confident and assertive in a dynamic environment

        ·           Be highly responsive to FO user requests and complaints


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