Background
Explaining what AXA ICAS does is quite easy. We provide companies with a range of support, guidance and information services that help them promote the wellbeing of their employees - a challenge that involves us in everything from health, fitness, nutrition to counselling, therapy and risk assessment. So it will come as no surprise that we're just as passionate about investing in our people. Our health and wellbeing solutions are delivered through AXA ICAS, the specialist health services division of the AXA PPP healthcare Group which include Occupational Health and EAP (Employee Assistance Programme) We offer an attractive reward package, the work-life balance is excellent and the prospects, well, they are everything you would expect from part of the global AXA Group.
The role
An exciting opportunity has arisen for an experienced Team Leader to join our Corporate Client Delivery Team based in Eastbourne.
You will be responsible for the performance and service delivery within the Occupational Health Co-Ordinator team. This includes managing the implementation of new OH clients, highlighting operational processes and procedures which can be improved to ensure we deliver excellent services to our clients.
- People management - leading, managing and motiviating a team of Account Co-Ordinators
- Implementation - managing the implementation of OH clients, co-ordination of processes, identifying opportunities for improving processes and SLAs
- Relationship Management - monitor and manage internal and external relationships, colleagues, Managers and clients
Previous experience of managing a team is essential along with the ability to identify area's for process improvement and change. Experience within the Occupational Health industry would be highly advantageous.
What will you get from this role?
Competitive basic salary Annual holiday entitlement of 25 days rising with service Pension Life Assurance Flexible benefits package
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