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Job Details

 
TAD2167 & TAD2168 - Business Liaison Manager
Referencebs/987dfe99/00016538
EmployerRBS
SectorCorporate Banking
SalaryNegotiable
Town/CityLondon - UK
LocationsSouth East
Contract TypePermanent
Date Posted14/12/2009 20:55:00

 
Job Description

Closing Date: 28 th December 2009



Job Description

eFlex and UK Corporate Technology develop and maintain a large number of both tactical and strategic systems, predominantly for UK Corporate Banking- The systems are mainly intranet-based, and our customers span many areas of the business, for example, Business & Commercial, Corporates, Trustee & Depository Services, Change Management, Finance, Marketing-

As part of a drive to deliver as much of the development and support activity as possible from low-cost locations (i-e- India), several new customer liaison roles have been created, into which we are looking to place a number of forward-thinking, highly skilled and multi-talented individuals to be based near the business in the UK- Whilst the primary responsibility will be customer liaison, we anticipate these people will be involved at all stages during the project lifecycle-


    Requirements

    ·   Experience of full IT project management lifecycle

    ·   Experience in a customer-facing role- Excellent presentation and negotiation skills

    ·   Experience in a development role or supervising technical teams- Desired technical skills: C#/ASP-NET, Oracle PL/SQL, UNIX/Shell scripting, BusinessObjects

    ·   Experience of working with remote delivery teams  

    Additional Useful Skills:

    ·   MS Project

    ·   MS Office inc- Powerpoint and Visio

    ·   TOAD

    ·   Relational database design skills or data warehousing/MI experience


      Responsibilities

      Responsibilities include:

      ·   Customer Liaison - providing advice and IT experience to the business, project initiation, reporting, problem management, attendance at business meetings and governance boards

      ·   Business analysis, scoping and estimation

      ·   Engagement of the India-based project team(s)

      ·   Quality review of deliverables (requirements, tech spec, usability, code, systems and enhancements) and walk-thrus with the business- Ensuring that deliverables meet the business needs-

      ·   Provide back-up technical support to the India-based team(s) - therefore, advanced development skillset required

      ·   Some elements of budgeting and financial management

       

      Mentoring the India-based team(s) on business knowledge and understanding

      These positions would appeal to anyone wanting a varied role, with exposure to lots of different business areas, and may particularly suit senior technical people, with good business and presentation skills, looking to establish themselves in IT management-

       


        The Individual

        ·   Flexible

        ·   Excellent presentation, communication and negotiation skills

        ·   Forward thinker

        ·   Self-motivated


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