Background
A fantastic opportunity has arisen within our Customer Support Centre Team in Leicester for an Quotations Processor. The purpose of this role is to provide quotation processing support to our internal and external customers whilst delivering the highest standard of customer care, this role demands accurate data processing skills.
The role
You will achieve agreed quality and productivity measures, ensuring that your work is completed to a high standard within the set SLA 's, completing incoming quotation requests work within the agreed timescales and supporting the sales teams with their quotation queries. You will provide excellent customer service to both our internal and external customers at all times whilst also supporting other areas of the business You will be compliant with FSA standards and the Data Protection act at all times.
Skills, knowledge and behaviour
- Experience of working in a customer service environment.
- Well organised and able to work quickly and accurately under pressure.
- You will respond positively to challenges and change.
- Strong written and verbal communication skills.
- You will be self motivated.
- Ability to work on your own and as part of a team.
What will you get from this role?
- Competitive salary
- 23 days holiday
- Pension Scheme
- Annual Bonus
- Life Assurance
- Plus more - AXA provide a range of further benefits.
Additional Information
To apply for this role please go via the intranet and quote the reference AXAPP1511 - applications on-line only. No agencies please.
| 
