Job Description Lead the development and delivery of the Performance and Reward work-streams of the GBM People Programme: 1- Develop programme strategic direction, scope and delivery plans for Performance and Reward - governance, process, systems and behaviour; 2- Develop and deploy stakeholder governance and management to ensure effective programme delivery; 3- Provide and/or facilitate subject matter expertise (SME) input as per programme requirements (see note below); 4- Monitor and manage programme reporting, budgets, risk / mitigation, and resourcing; 5- Facilitate effective change management (including programme internal communications); 6- Establish and maintain effective working relationships - internal and external- Please note: This position is responsible for the overall programme management of both the 'Performance' and 'Reward' work-streams- The Performance work-stream will require more active SME direction and involvement, whilst the Reward work-stream will primarily involve direction setting, and programme governance / management- Key to the role will be the identification and management of interdependencies between the Performance and Reward-work-streams- Requirements Means for Performing Function Lead development of Performance and Reward programme strategic direction, scope and delivery plans - governance, process, systems and behaviour- In conjunction with key business and HR stakeholders, lead development of the Performance and Reward programme strategic direction, scope and delivery plans: - Develop key strategy papers and documentation; · Develop programme objectives, scope and critical path; · Ensure programme direction balances multiple business citizenship - GBM global, Banking, Markets, Support, Regions and RBS Group;
- Translate critical path into delivery plans - key milestones and deliverables;
- Facilitate syndication of programme objectives and plan to ensure key business and HR stakeholder involvement and buy-in;
- Establish and monitor programme measures of success;
- Ensure interdependencies with other programme work-streams and BAU activities are identified and incorporated into the plan-
Develop and deploy stakeholder governance and management to ensure effective programme delivery: - Facilitate programme steering committees, including timely preparation of all critical materials;
- Develop and actively maintain stakeholder communications and management frameworks;
- Facilitate syndication of programme objectives and plan to ensure key business and HR stakeholder involvement and buy-in;
- Keep abreast of external regulatory developments in Performance and Reward and incorporate into programme agenda, as required
- Continually improve/adapt stakeholder governance and management forums, as required-
Provide and/or facilitate delivery subject matter expertise input as per programme requirements Please note: SME input will primarily be in the performance management area- Reward SME will be sourced internally and/or externally: - Provide performance management (and potentially reward) subject matter expertise input into programme direction and plans, AND/OR;
- Identify where subject matter expertise input is required, source (either internal CoE or external third party) and manage delivery in conjunction with programme plan;
- Stay abreast of developments in Performance Management and Reward subject domains and incorporate any relevant learnings into programme direction and plans;
- Act as key point of contact / liaison between GBM and Group HR on matters pertaining to development of Performance and Reward-
Monitor and manage programme reporting, budgets, risk management, and resourcing- Ensure effective programme management and reporting within Global GBM HR programme office framework: - Report programme status; - Identify and map interdependencies; - Identify risks and mitigation;
- Develop and manage programme budgets;
- Quantify and report programme resourcing requirements;
- Programme office support resource will be provided;
- Ensure delivery of programme outputs within GBM 'house styles' - i-e- presentations, and reports-
Facilitate effective change management (including internal communications) - Apply structured change management methodologies to ensure a seamless transition from current state to desired future state;
- Develop and deploy change (communications) in support of Performance and Reward programme delivery;
- Identify and implement relevant capability development interventions;
- Facilitate the sharing of best practices-
Establish and manage effective working relationships - Ensure plans, presentations and arguments are constructed and presented in a structured and logical manner;
- Identify all relevant programme stakeholders and ensure plans are in place for appropriate engagement;
- Balanced representation of global, divisional and regional priorities in relation to the HR change agenda;
- Promote open communication lines by being honest and flexible, whilst displaying a high degree of integrity-
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