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Job Details

 
PA to Head of Design and Delivery
Referencebs/dd502b06/AXALI638
EmployerAXA
SectorAdministration
SalaryNegotiable
Town/CityBristol - Aztec WestOpera
LocationsSouth West
Contract TypePermanent
Date Posted27/08/2010 20:54:00

 
Job Description
Background
To provide administrative support & some elements of decision making support within Design and Delivery and ensure the smooth running of the Head of D&D office on a day to day basis. Provide analysis, advice and direction on all business activities to the Head of D&D and members of the Management Leadership team (MTM), for AXA Distribution Services. Liaise with key stakeholders on behalf of ED as directed.


    The role
    •            Escalate/delegate functional business issues within the functional chain with clear instructions & deadlines.
    •  
    •          Appropriate & timely identification of critical functional business issues
    •          Establishes efficient reporting channels to monitor progress of functional issues.
    •          Manages correspondence on behalf of manager(s) e.g. Emails, post, telephone in a timely manner, prioritising & cascading/escalating as appropriate within own function & without supervision.
    •          Organise business travel & event management for manager(s) e.g. conferences, Roadshows & Third Party hostings.
    •          Manages general expenses with regard to travel, event management & office sundries.
    •          Transcription & production of written correspondence as directed. Preparation of complex correspondence for approval.
    •          Document management e.g. Filing both electronically & hard copy as appropriate.
    •          Attends management meetings, manages Agenda, Minutes & Actions.
    •          Builds effective partnership relationships with Functional management teams, customers, third parties.


      Skills, knowledge and behaviour

       

      •          High standard of general education to GCSE Level C or above
      •          Considerable experience in similar roles or experience
      •          Excellent communication skills both verbal & written, maximises networking skills
      •          Expert knowledge of admin software e.g. Word, PowerPoint, Excel, Outlook & other appropriate in-house systems
      •          Well developed prioritisation & organisation skills
      •          Excellent knowledge of the AXA UK organisation and appropriate Functions
      •          High levels of confidentiality
      •          Good influencing skills
      •          Flexibility, adaptability & able to multi-task in a fast-paced commercial environment


        Key Performance Indicators
        • Customer Satisfaction
        • Accuracy
        • Timeliness
        • Smooth running of arrangements
        •  Effectiveness and efficiency of administrative processes & systems
        • Quality & timeliness of information and analysis
        • Delivery of projects to quality and time
        • Delivery of personal goals


          Additional Information
          Applications should be made via our Careers website www.axa.co.uk/careers .   If you have any queries please contact Neil Sinclair by e-mail : neil.sinclairaxa-sunlife.co.uk


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