Job Description
· Lead and co-ordinate Internal Communications strategy and planning across and within all parts of the Corporate Banking Division- · Holds overall accountability for ensuring the communication plans for each business area are delivered, and for the delivery of the CBD internal Communications plan
Deliverables
· Create internal communications strategy across CBD and its multiple businesses and align business objectives with the communications strategy · Drive the business and communications strategy by identifying issues and trends, and initiating projects across the full spectrum of internal communications activity, integrating and initiating a joined up approach with Markeitng, Media Relations and Public Affairs- · Measure success and value to the business by implementing appropriate feedback mechanisms as appropriate for each communications channel- · Apply expertise and knowledge to maximise the potential of the communications resource within a strategic context · Drive efficient communication programmes based on business requirements · Input, drive and assist the implementation of both communication and organisational initiatives · Build capability and drive 'world class' performance securing recognition both internally and externally · Lead and motivate team to deliver excellence in the execution of the communication plans · Identify and sponsor key programmes / projects which support the delivery of the Group Communication and CBD / business unit communications plan
Experience
· Significant and in depth communications experience or general business experience, with demonstrable evidence of business partnering activities across multiple stakeholders · Ability to influence at a senior level · Successful delivery of communication initiatives that have added value to the business · Matrix and multiple project management experience · Ability to build and utilise networks inside and outside business OthSignificant Role Requirements: · Flexibility and change orientation - the ability to work in a consultancy/matrix based structure with a large volume of business critical tasks- · Demonstrates a range of communication and influencing styles to suits a wide range of stakeholders · Requirement to work flexibly as per business demand
The Individual
People Management: Direct line responsibility for a central delivery team plus matrix hard line responsibility for business embedded Communications Partners Financial Management: Project Budgets plus staff and associated costs
Competencies for the role
· Strategic Influencing 1 · Building Capability 1 · Collaborating and Leveraging Relationships 2 · Organisational and Cultural Insight 2 · Analytical Thinking 1 · Driving Action 1 Other Competencies and Levels · Focus on Results 1 · Building business Intelligence 1 · Flexible Thinking 1 · Understanding & Energising Others 2 · Building Confidence 1 · Communicating with Impact 1
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Head of Internal Communications CBD-doc
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