Job Description
Responsible for growing income and market share by winning new complex Banking (Turnover £1-£25m) relationships and lending deals from the competition- Supports the delivery of Banking Strategic Objectives
Requirements
Highly developed interpersonal, negotiation and networking skills in the local market Proven ability to win new business Detailed knowledge and understanding of the Banking Market and its' customers and products
Responsibilities
Financial: - Increase Banking income by winning new customer relationships from the competition
- Achieve challenging income targets
- Improve margins
Market Share: - Grow market share by winning quality new business in line with agreed targets
- Establish and maintain pro-active relationships with the key professional and intermediary communities to raise the profile of RBS Group in the local marketplace
People: - Support the Business development teams in complex deals, taking the lead as necessary and ensuring the team develop their own skills for the future
- Develop and coach team members
Share of Wallet: - Maximise opportunities to increase share of customer wallet to
- Win and secure customer loyalty
- maximise non risk income - Establish and grow local market presence and reputation of RBS as a trusted business partner
Customer Service: - Exceed overall Customer Service Satisfaction (CSS) targets
- Collaborate effectively with Banking Centres, Product Partners, Operation Units and other Group Areas to deliver outstanding service to all clients
Operating Licence: - Understand and adhere to all Risk, credit and operating policies
The Individual
· Excellent interpersonal and verbal communication skills · Excellent sales, networking and credit skills · Strong planning & organisational skills · Ability to perform under pressure
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