Background
A fantastic opportunity has arisen within our Customer Support Centre Team in Leicester for an Administrator.
The role
The purpose of this role is to provide administration and support to our internal and external customers, whilst delivering the highest standard of customer service. You will be responsible for the production and ammendment of quotations for new and existing business. You will produce renewal documentation, fulfil literature requests and letters, deal with both telephone and written enquiries. Also making the necessary amendments to the group or policy holder details ensuring that these processes are carried out in accordance with our agreed service levels and quality. Excellent attention to detail with the ability to work to tight deadlines is a must!
Skills, knowledge and behaviour
- Self motivated
- Customer service experience
- Well organised and manages time effectively
- Able to work accurately under pressure
- Responds positively to challenges and change
- Open and responsive to feedback
- Systems knowledge - desirable
- Knowledge of compliance regulations, desirable.
What will you get from this role?
AXA PPP Healthcare is an environment that offers you some of the best training and career development opportunities in the industry. We want you to succeed, and we'll encourage you to achieve your full potential. You can also expect :- - Competitive base salary
- Annual performance bonus
- 23 days holiday
- Health Insurance after one year
- Pension Scheme
- Season Ticket Loan
- Up to 25% discount from your first day on AXA products (e.g. Private Medical, home insurance etc)
- Flexible Benefit Scheme including Childcare Vouchers and Holiday Trading
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