Overview of Department
Customer Service Advisers Salary Range: From £12,800 to £17,600 plus excellent benefits including 25 days' holiday All these roles are based in Sheffield This could be the kind of role that fits you like a glove. We are opening a new Contact Centre in Sheffield and because of this we're looking for commercially switched-on Aviva people who know how to give customers what they need. You'll deal with in-bound calls, make outbound call and build a rapport with each caller, understand their needs and resolve each situation. This could involve anything from our portfolio - from Life Insurance, to Investments, to pensions. We're looking for the type of person who can take ownership and lead each case through to completion. You'll be a problem-solver and someone who constantly wants to improve the quality of what you do. In short, you'll be someone who thrives on delivering a great service. You will work as part of a shift system that covers 8am-8pm, Monday to Friday, and 9am-6pm Saturday. If you have the focus, team-spirit and professional outlook we're looking for then please apply. If you have any queries about these roles please call Nicola Broad on 07800 693 458.
Additional Website Text
To protect our customers and ourselves, as part of our recruitment process we will carry out the following:
. Establish your legal right to work in the UK
. Carry out a credit check including checking proof of your identity and proof of address history in last 3 years
. Verify your last 2 years activity (this can be work, study, travelling, caring etc).
. Carry out a criminal history check
. Check your details against a Fraud Prevention database
. Verify any essential qualifications needed for the role
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