Job Description
This is a maternity cover and would suit either a secondment or Fixed Term Contract - please note that during this period the WMPP IT Programme will be implemented within Coutts UK - Implementation target date is 30th March 2012- This will mean that all systems, processes and tasks will fundamentally change during this period offering a great opportunity to get involved in the development of new Business as Usual (BAU) processes and timetables- Purpose of the role: - Manage and develop Coutts UK Income team to ensure delivery of reporting deadlines
- Main point of contact with Decision Support team in London
- Maintenance of the financial systems, in particular UKMI, Business Objects & INEA (Wealth Model), including management of data sets and their interface from source systems to reporting systems and management of hierarchies and other 'static' data- Please note that from April 2012 all data will move from current source systems to the new WMPP system called Avaloq-
- Manage and maintain a full reconciliation and control framework for the data flows managed within the team-
- Production of a suite of monthly reporting packs and outputs, requiring contact with both Decision Support / 'Business' Contacts, focussing on performance reporting to the wider Coutts Finance and business communities-
- Establish and manage Service Level Agreements with all customers, ensure these are met and are monitored and reviewed for appropriateness on a regular basis-
- Ownership of setting timetables and plans for self and as part of the wider team to achieve team deliverables-
- Active participation in and contribution towards ongoing change activity within the team and across the wider Finance community, including where appropriate both localised process improvements (CI) and strategic Operating Model activity-
- Identify and manage process improvements ensuring BAU is not impacted-
- Ensure that all current processes are migrated correctly to the new Avaloq system and that new timetables are met-
Scope of the role: The role holder will be responsible for: - Responsible for providing accurate and timely Management Information for Coutts UK whilst ensuring all outputs are validated and delivered in accordance with Service Level Agreements ( SLA 's)-
- Review and liaison with Decision Support Managers to resolve issues arising from financials-
- Understand business issues and deal with enquiries in an appropriate and professional manner
- Provide input and support process improvements, ensuring BAU and development activities remain focused on Operating Model to specifically including Change Request/Change Control process, Month End process and Issues Management co-ordination-
- Deliver Monthly Financials for both P&L and Balance Sheet, which requires detailed knowledge of business including products and processes within Coutts / Wealth Division and knowledge of data flows / operational processes-
- First level review of financials, both P&L and Balance Sheet-
- Responsible for the delivery of accurate MI to support the decision making process and management of the underlying timetable / plan to deliver-
- Proactive management, liaison and point of contact for a range of matters, to resolve complex issues impacting the financial systems including the associated processing and reporting, without the need to refer upwards
- Employing appropriate accounting knowledge in engaging with financial systems and financial reporting teams-
Responsibilities
Experience: - Experience within a Finance environment and actively working towards completing a professional Qualification or qualified by experience
- Experience of working in an analytical role
- Working in a team, building & maintaining strong working relationships
- Working autonomously to prioritise own and teams workload in a time pressured environment
The Individual
- Delivery to tight deadlines while recognising improvement opportunities within a changing environment
- Interface with key individuals at peer level and above within Global Finance Services UK (GFS UK ) and External Customers
Technical Knowledge: - Working intermediary knowledge of MS Excel, Word, Access etc
- Knowledge of core financial systems & applications - INEA, BO, Caustic, Walker , etc
- Practical experience of working within a Finance environment working to month end deadlines, with little supervision
People Management:
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