The RBS group is a large international banking and financial services company- Headquartered in Edinburgh, the Group operates in the United Kingdom, Europe, the Americas and Asia, serving more than 40 million customers- The Group provides a wide range of products and services to personal, commercial and large corporate and institutional customers through its two principal subsidiaries, The Royal Bank of Scotland and NatWest, as well as through a number of other well known brands including, Citizens, Ulster Bank, Coutts, Direct Line and Churchill-
Job Description
We are currently looking for 2 experienced foodservice professionals to join our Contract Management team- The team is accountable for the effective delivery and performance of catering, hospitality, front of house and vending services across 200+ buildings in the UK and an annual budget of ~£50M- One role will focus on Catering and the other on either Hospitality or Front of House- The two primary objectives of the Contract Management Team are: - Defining and shaping the service proposition for the Group, in consultation with our Business Partners
- Delivering value from the suppliers over the life of the contract-
The roles are London based, but flexibility to travel throughout the UK and Ireland is essential-
Responsibilities
- Ensure optimum value is delivered over the term of the supply contract-
- Develop and manage operational standards to ensure consistent delivery by suppliers in accordance with contracts-
- Manage service provision and spend to meet or beat budget
- To periodically review the portfolio and provide best practice advice on operations-
- To actively manage contract performance by reference to management information, referring progress against targets to the Lead Contract Manager or Vendor Manager-
- To effectively engage with key stakeholders to ensure the operations are performing consistently and to lead and collaborate on initiatives with Property Operations
- To manage and mitigate the risk considerations associated with the supplier and service
- To manage the internal financial reporting including invoices and accruals-
- To monitor contract performance by reference to management information, referring progress against targets to the Lead Contract Manager-
- To ensure Property Services is provided with timely and appropriate information either through escalation of operational issues or in preparation for strategic meetings-
The Individual
This role will give you the chance to apply your industry experience to manage supplier performance, in delivery of operational objectives-
You will be expected to demonstrate the very best in: - Commercial skills to develop supplier relationships and drive value-
- Ability to influence colleagues and senior teams, without direct authority-
- Creativity in problem solving and analytical capability-
- Challenging of the status quo in the delivery of service provision-
- Personal leadership capability that embodies a passion for continuous improvement-
- Excellent articulation and communication skills-
Additional Information
With us, hard work adds up to more- Our rewards include a generous salary, the opportunity to participate in bonus schemes and discounted Group products- Plus we offer a 25% benefit funding that gives you the option of choosing your own mix of cash and benefits--- All of which creates a truly flexible benefits package that fits your changing needs and lifestyle-
Total package value from £50,000 plus individual bonus potential-
If you are having any technical difficulties applying online, please contact us on 0131 626 2406 quoting Ref 00020013- Please note that credit checks will be undertaken as part of our referencing process-
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