Job Description
Working in a recently formed Prime Services Team (Futures and Prime Brokerage), covering a range of processes from Account Management, Trade Capture and Management to Reconciliations and Clearing-
The team in Manchester was formed in early 2011 as part of a strategic plan to create a GBM Operations Processing Hub- The Prime Services functions are based across two locations, in Europe, London and Manchester and the teams work very closely together to give internal and external clients a superior level of service- Prime Services covers all operational support functions for all Listed Derivatives (Futures) as well as Prime Brokerage (FX and Rates Derivatives)- The role encompasses a significant amount of client interaction and support; therefore candidates must possess an ability to communicate at all levels with proven strong interpersonal skills- Furthermore, the candidates will need to ensure that the high levels of control required by RBS are implemented-
Requirements
Essential Experience: - German Speaker
- Strong interpersonal skills
- Excellent communication
- Organised, able to multi-task and manage their time well
- Experience of financial markets operations
- Strong work ethic
- Able to work under pressure
- Flexible approach to working hours The successful candidate must be confident, highly motivated individual with a flexible work approach-
The successful candidate must be confident, highly motivated individual with a flexible work approach- Supplementary Experience: - Experience in Listed or OTC Derivatives
- Experience of working with corporate clients
Responsibilities
High level responsibilities include: - Client query management
- Client account management
- Client service, margining, issue resolution, daily support-
- Trade exception analysis
- Front office support
One of the additional challenges of these roles will be to further develop and provide support the "business continuity plans" for the Futures London office-
The Individual
- Confident when communicating at different levels
- Highly Motivated
- Delivery focused
- Flexible Work approach
- Resilient
- Ability to work under pressure and to strict deadlines
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