A fantastic opportunity has arisen for a UK focused senior banker to join Coutts & Co as a Client Partner leading a team of Private Bankers, alongside managing a small portfolio of significant clients, based in our South Eastern regional offices- We are seeking an experienced banker, with a successful and demonstrable track record, to join a highly motivated team- Working out of the Reading and Eton offices, this position will appeal to candidates with a passion for unsurpassed client service and a good network of contacts-
Role Purpose
- Accountability for delivery of team revenue and volume sales target
- Sales management of a team of Private Bankers
- Provide mentoring / coaching support to Private Bankers within Team
- Build profitable wealth management relationships with a portfolio of complex and high value clients
- Maximise income from the Team's portfolios by understanding clients' requirements and increasing the penetration of products to the client base
- Create team ethos of maintaining high standards of client service
- Responsible for maximising team's client satisfaction scores
- Integral part of the Managing Partner's management team
Key Accountabilities
- Manage and motivate a team of between 3 & 7 Private Bankers to achieve team revenue and volume sales targets-
- Build and implement marketing and business development strategy in conjunction with Managing Partner
- Develop a pro-active sales management culture and embed it within the team-
- Increase the penetration of wealth management products within the existing and new client base of the cell
- Contribute to profit, sales and product targets of the Client Group by selling appropriate wealth management services to the portfolio of clients
- Coach the team members to develop sales skills to increase market penetration and increase number of sales made by team members
- Become the trusted advisor to top clients, providing guidance across the full range of wealth management products, and a consistent, credible and accessible point of contact for clients
- Expand the size and quality of team client base and lead client allocation within the team
- Developing new & existing relationships with Business Introducers , to increase penetration of wealth management market
- Provide specialist product knowledge to other team members when required
- Responsible for the team events strategy and leading team client events
- Work with the Business Partner to promote team risk culture & achieve team risk targets
- Conduct appraisals for fully authorised Private Bankers (PB's)
- Contribute to team bonus distribution decisions with Managing Partner and Business Partner
- Manage initial performance issues, escalating long term/complex issues to the Business Partner-
- Work with Business Partner to recruit new PB's and Private Bankers Assistant (PBA's) for the team
- Maintain high level of segment/industry knowledge and willingly share this knowledge with team members and Executive Director
- Undertake appropriate ongoing professional development
- Overview the team cover plan to ensure client service is maintained
- Manage own PBA and ensure all teams PBA's & Team Assistant (TA's) are well managed
- Maintain and enhance RBS group contacts and ensure the continued flow of introductions into appropriate Bankers within the cell
- To act in accordance with the regulatory requirements and standards under the Financial Services Authority (FSA)
- To be fully aware of the obligations and responsibilities placed on individuals who are registered under the FSA's Approved Person regime, in respect of their role and conduct
The Individual
Professional Qualifications: - Ideally graduate calibre
- Significant
For those without relevant professional qualifications, the following are Coutts preferred qualifications from the list of FSSC appropriate exams: - SII Certification (Securuties & Financial Derivatives for Retail clients )
- CeMap or Certificate in Mortgage Advice
For those with existing professional qualifications, theses should be in accordance with the FSSC list appropriate to the role (see Coutts UK T&C website)
Other Technical Skills, Knowledge or Experience: - Achieved outstanding and demonstrable success over prolonged period at senior manager / partner level in a legal, accountancy, financial advisory, investment or private banking environment-
- Strong knowledge of tax, banking, investment, or financial planning is essential
- Sales / business development experience essential
- Track record of successful revenue generation, selling and closing deals
- Track record of developing client relationships
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